Contact

1. Support

Write to support@trendvideomaker.com. Send it from the address you signed in with, so we can find your account.

Tell us what you were doing, which trend you chose and roughly when. If a video failed, the credits are already back in your balance; write to us if they are not.

2. Purchases and refunds

If you were charged twice for the same pack, or paid and the credits never arrived, write to support@trendvideomaker.com with the email on the receipt. The refund rules are in the Terms of Service.

3. Your data

To get a copy of your data, to have your account and its records deleted, or to ask for a photo or video of yours to be removed, write to support@trendvideomaker.com from the address you signed in with. What we keep, and for how long, is in the Privacy Policy.

4. Someone used your photo without asking

If a video of you was made without your agreement, write to support@trendvideomaker.com with a link or a description. We remove it and close the account behind it if it broke the rules.